Terms of Service

1. Service Agreement

By booking a service with Detailing Disciples, you agree to these terms. All services are provided by owner-operated personnel with care and attention to your vehicle.

2. Estimates and Final Pricing

Quotes provided are estimates based on the information and photos you provide. Final pricing may vary based on:

• Actual vehicle size and condition upon inspection
• Additional services requested during the appointment
• Unexpected conditions discovered during service

You will be notified of any significant price changes before work proceeds.

3. Deposits and Payment

Some services may require a deposit at the time of booking. Accepted payment methods and deposit requirements will be communicated during the booking process. Full payment is due upon completion unless otherwise arranged.

4. Scheduling and Cancellations

Cancellation Policy: Please provide at least 24 hours notice if you need to cancel or reschedule. Cancellations with less than 24 hours notice may be subject to a cancellation fee.

Late Arrivals: If you are not present at the scheduled service location (for mobile service), we may need to reschedule and a trip fee may apply.

5. Vehicle Access and Safety

For mobile service, you must provide:

• Access to a water source and electrical outlet (if needed)
• Safe, level parking area
• Vehicle keys or access as required

6. Pre-Existing Damage

We inspect vehicles before service and document any pre-existing damage. We are not responsible for:

• Pre-existing paint defects, chips, or scratches
• Fragile trim, badges, or aftermarket modifications
• Clear coat failure or paint that is already compromised

Any concerns will be discussed before work begins.

7. Personal Property

Please remove all valuables and personal items from your vehicle before service. Detailing Disciples is not responsible for lost or damaged personal property left in the vehicle.

8. Service Limitations

Paint Correction: We cannot guarantee removal of every defect. Deep scratches, rock chips, and damage below the clear coat cannot be corrected through polishing and may require body shop repair.

Ceramic Coating: Coatings enhance gloss and provide hydrophobic properties but do not make vehicles scratch-proof or maintenance-free. Regular washing is still required.

9. Ceramic Coating Maintenance and Warranty

Ceramic coating packages may include product-specific warranty terms that require:

• Proper curing period (no washing or rain exposure for 24-48 hours)
• Maintenance washing with pH-neutral products
• Periodic inspections or maintenance treatments

Warranty details will be provided in writing before application.

10. Customer-Provided Information

You are responsible for providing accurate information about your vehicle's condition, any known issues, and special instructions. Failure to disclose relevant information may affect service results and pricing.

11. Satisfaction and Concerns

If you have any concerns about the completed service, please contact us within 48 hours so we can inspect the vehicle and address the issue. We stand behind our work and will make reasonable efforts to resolve any legitimate workmanship concerns.

12. Contact Information

For questions about these terms or to discuss service policies:

Detailing Disciples
Email: info@detailingdisciples.com
Phone: (747) 320-7174